SERVICE POLICY

South Shore Computer Sales & Services Limited Warranty

  South Shore Computer Sales & Services (SSCSS) warrants all systems purchased from South Shore Computer Sales & Services as free from defects in material and workmanship for normal use by the original purchaser.

  • One & two year in shop warranty on new Systems sold by SSCSS, 3rd year available at time of purchase:

    • labour and parts no charge under warranty
    • shipping and handling costs are customers responsibility.
  • 6 Month warranty on parts sold by SSCSS.

  • All Retail items sealed in retail packages are under the warranty of the Manufacturer and not SSCSS unless other wise stated.

  The warranty period commences on the date of purchase. You must provide your original sales receipt showing the date of purchase to support any claim under the warranty. This limited warranty extends solely to you, the original purchaser, and is not transferable to anyone who subsequently purchases, leases or otherwise obtains the product from you.

  • Warranty & Support for all Printers and Monitors are the responsibility of the manufacturers. ie. Hp, Canon, Epson etc.

  • It is the responsibility of the customer to pay for all S & H cost to and from SSCSS.

  • South Shore Computer Sales & Services are not be responsible for damage to or loss of any programs, data, or removable storage media. You are responsible for backing up any programs or data on removable storage media.

  Subject to the conditions and limitations set forth below, South Shore Computer Sales & Services will, at our sole discretion, either repair or replace any part of a system built by us that proves defective by reason of improper workmanship or materials, during the warranty period.

  This limited warranty does not extend to any product purchased from anyone other than South Shore Computer Sales & Services. This limited warranty additionally does not extend to any product damaged or rendered defective if:

  • as a result of use of the product for any purpose other than its normal intended use, or other product misuse, abuse, or negligence;
     

  • items not sold by South Shore Computer Sales & Services;
     
  • by modification of the product;
     
  • as a result of service by anyone other than South Shore Computer Sales & Services authorized Technician;
     
  • by improper transportation or packing when returning the product to South Shore Computer Sales & Services;
     
  • by removal of warranty sticker(s);
     
  • by improper installation of third-party products;
     
  • by improper exposure to an environment (including excessive temperature or humidity); or
     
  • by unusual physical or electrical stress or interference, failure or fluctuation of electrical power, lightning, static electricity, fire, or other acts of God.

EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, SOUTH SHORE COMPUTER SALES & SERVICES DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY APPLICABLE LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SOUTH SHORE COMPUTER SALES & SERVICES BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, PROFITS, DATA OR USE, WHETHER IN AN ACTION IN CONTRACT OR BASED ON A WARRANTY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT, EVEN IF SOUTH SHORE COMPUTER SALES & SERVICES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT REPAIR, REPLACEMENT OR REFUND, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE SOUTH SHORE COMPUTER SALES & SERVICES WARRANTY SET FORTH HEREIN. IF, DESPITE THE FOREGOING LIMITATIONS, FOR ANY REASON SOUTH SHORE COMPUTER SALES & SERVICES BECOMES LIABLE TO YOU FOR DAMAGES INCURRED BY YOU IN CONNECTION WITH THIS AGREEMENT, THEN, THE LIABILITY OF SOUTH SHORE COMPUTER SALES & SERVICES WILL BE LIMITED TO THE AMOUNT EQUAL TO THE INVOICE AMOUNT PAID BY YOU TO SOUTH SHORE COMPUTER SALES & SERVICES FOR THE PRODUCT.

RETURN POLICY

(1) NO CASH REFUNDS

(2) All products requested and authorized as Return for credit must be received by South Shore Computers within the first 7 days of original purchase date.

(3) Return for Credit will only be accepted when the item(s) is in "NEW" and re-sellable condition. If
the product(s) shows signs of use, it may not be returned.

(4) Credits can be applied towards future purchases only. NO CASH REFUND. All credits remain in
effect for 1 year.

(5) All products Return For Credit are subject to South Shore Computer Sales & Services authorization.

(6) All returns must be in their original shipping cartons with original packing materials. They must
contain all manuals, cables and accessories.

(7) A 20% restocking fee or current selling price (whichever is lower) and back-charge of freight will
apply based on the product(s) purchase price as stated in the sales invoice.

(8) Software and consumable items cannot be
returned for credit or replacement.

(9) Credit will be final only after receipt of the returned products and approval.

(10) South Shore Computers reserves the right to refuse any request to issue credit for returned products.

(11) Collect shipments will not be accepted.